UK: We deliver by Royal Mail

for International orders, see the appropriate FAQ below

---

Under £30 Orders

• First Class - £1.95

• Tracked Express - £8.50

---

£30+ Orders

• First Class - FREE

• Tracked Express - £6.55

---

£70+ Orders

• Tracked Express - FREE

---

• Orders placed Mon - Fri before 3pm will be processed the same day.

• Orders placed after 3pm will be processed the next working day.

UK: We deliver by Royal Mail

for International orders, see the appropriate FAQ below

---

By 1st Class Post

Typically 1-3 working days*, however delays may be experienced during the festive period

---

By Tracked Express

If your order is placed before 3pm on a working day*, then your delivery will be made before 3pm on the following day (including Saturdays).

---

• Orders placed Mon - Fri before 3pm will be processed the same day.

• Orders placed after 3pm will be processed the next working day.

---

*Working days: Mon - Fri (excl. national holidays)

Not currently

International orders have been temporarily suspended due to complications related to Brexit

UK Orders:

Royal mail has experienced some delays due to Covid-19, particularly around seasonal busy periods

• delayed post does typically arrive eventually

• don't hesitate to get in touch at hello@screenandshield.co.uk if your order is late

International Orders:

The final stage of delivery will be assumed by a postage service local to your delivery address.  Delays outside of Royal Mail services are out-with our control.

We hope you love your product as much as we do. But we understand if you wish to return or exchange an item that you find to be unsatisfactory. We’re here to help.

---

If you are not totally in love with your product, you have 14 days from the date you received your item to return it for a full refund minus the shipping costs. Original shipping costs are non-refundable.

---

Shipping costs on returned items are the buyer’s responsibility unless the return is a result of an error such as a defective item.

---

To be returned, your item must be new/unused, in the same condition as when you received it, and have original hygienic liners intact.

To initiate your return, please contact us at hello@screenandshield.co.uk

---

The return address is:

Screen and Shield

108 Market Street

Unit 8

Musselburgh

East Lothian

EH21 6QA

UK

If you are unsatisfied with a product or our service, we're here to help.

---

If there is a product fault, you have 14 days from the date you received your item to request a full refund, minus the shipping costs.

---

For all inquiries related to refunds, please contact us by email: hello@screenandshield.co.uk

Our team will respond within 24 hours

---

You may be asked to provide photographic evidence of a manufacturing fault

Skinny

 • 10 ml (~ 90 sprays)

 • Height: 12.5cm / Diameter: 1.4cm

 • Perfect for on-the-go, slim pockets and clutch bags

---

Small

 • 50 ml (~ 450 sprays)

 • Height: 11.5cm / Diameter: 3.0cm

 • Perfect for on-the-go or home

---

Large

 • 250 ml (~ 2,250 sprays)

 • Height: 19cm / Diameter: 4.8cm

 • Perfect for refills, home and office

Yes! All the bottles are refillable...

And if you purchase a sasHANDS Large, we'll also provide you with a handy refill pipette to effortlessly transfer fluid, without any waste!

Yes, our solution contains 70% denatured alcohol...

However, we've worked very hard to create a formula that actually helps to moisturise your skin and combat the irritation that alcohol can cause. Just read our reviews!

• Should be applied to children by adults

• Keep bottles out of reach of children

• Flammable liquid

Our masks have 3 layers

---

Inner Layer - Cotton

We only use high-grade cotton that is beautifully soft on your face

---

Central Layer - Polypropylene

Provides a higher level barrier for respiratory droplets

---

Outer Layer - Polyester

A light but high-quality polyester that's soft, durable and aesthetically versatile

Yes!

There is a flexi-wire nose piece in all our masks that allows you better control over how your mask fits and helps to reduce the chance of foggy glasses!

Yes!

All our masks are reusable, and can be machine washed.

Small

Petite adults + teenagers + bigger kids

---

Medium

The vast majority of adults + bigger teenagers

---

Large

Big adults + men with beards

---

Kids

Small kids (ages 3-7)

To put on

1. Lightly spread the elastic with both hands and place the inner/lower part of mask under your chin.

2. Pull both straps over your head (mask should cover chin, mouth and nose) with the lower straps under your ears, and the upper straps above your ears

3. Adjust/pinch the area around your nose to reshape to your preference

4. Adjust the straps so that the mask feels comfortable and secure.

---

To adjust fit

1. You can adjust the proportionate length of elastic between the lower and upper straps by pulling the elastic through the side of the mask where the elastic is not sewn in place.

2. You can adjust the angle that the upper elastic strap sits on your head (some people like the upper strap to be on the back of their head, some find a better fit with it near the top of their head)

3. if the elastic is too loose, you can tie a knot in the lower elastic strap to shorten the overall length.

We recommend

Replacing your mask every 2-3 months

---

There is no fixed life-time

As long as your mask is clean and the materials are not worn-out or torn, your mask will provide the same level of protection as when it was brand new!

---

Natural wear & tear will occur

The above guidelines will highly depend on your personal use-case; such as how often and how long you wear your mask, how often it is washed and if it is treated with care.

1. Machine wash up to 60 degrees

2. Smoothen / reshape while still damp

3. Hang / air dry

---

sasMASKS dry out surprisingly quickly!

• Do not tumble dry

• Do not iron

---

N.B. To maximize longevity, wash #sasMASKs inside a washing net or pillow case.

This is mostly down to your own discretion, however...

---

We recommend

• After exposure to a high risk environment (e.g. a hospital visit)

• After any prolonged use in a public enclosed space (>1 hour)

• Whenever it just feels like it needs a wash!

Face coverings should not be used by:

• children under the age of two

• those who may find it difficult to manage them correctly

• those with respiratory conditions

---

Your safety

While we follow the latest guidelines for non-medical grade face coverings, the sasMASK cannot provide total protection from the transmission of contagious diseases.

The use of our masks should be considered only as a complementary measure to (and not as a replacement for) established preventive measures, such as physical distancing, respiratory etiquette, hand-washing and avoiding face-touching.

Our head strap masks have 3 layers

---

Inner Layer - Vleiseline Polyester

We only use high-grade polyester that is beautifully soft on your face

---

Central Layer - Vulcanised Vleiseline Polyester

Provides a highly breathable additional barrier for respiratory droplets

---

Outer Layer - Woven Jersey Polyester

A light but high-quality polyester that's soft, durable and aesthetically versatile

Yes!

There is a flexi-wire nose piece in all our masks that allows you better control over how your mask fits and helps to reduce the chance of foggy glasses!

Yes!

All our masks are reusable, and can be machine washed.

Small

Petite adults + teenagers + bigger kids

---

Medium

The majority of adults + bigger teenagers

---

Large

Larger adults

To put on

---

1. With the metal nose piece at the top, lightly spread the elastic ear loops with both hands and pull over your ears.

---

2. Ensure the top of the mask is over your nose and the bottom of the mask is under your chin.

---

3. Adjust/pinch the area around your nose to reshape to your preference

We recommend

Replacing your mask every 2-3 months

---

There is no fixed life-time

As long as your mask is clean and the materials are not worn-out or torn, your mask will provide the same level of protection as when it was brand new!

---

Natural wear & tear will occur

The above guidelines will highly depend on your personal use-case; such as how often and how long you wear your mask, how often it is washed and if it is treated with care.

1. Machine wash up to 60 degrees

2. Air Dry

3. Iron on low

---

sasMASKS dry out surprisingly quickly!

• Do not tumble dry

---

N.B. To maximize longevity, wash #sasMASKs inside a washing net or pillow case.

This is mostly down to your own discretion, however...

---

We recommend

• After exposure to a high risk environment (e.g. a hospital visit)

• After any prolonged use in a public enclosed space (>1 hour)

• Whenever it just feels like it needs a wash!

Face coverings should not be used by:

• children under the age of two

• those who may find it difficult to manage them correctly

• those with respiratory conditions

---

Your safety

sasMASKS cannot provide total protection from the transmission of contagious diseases.

The use of our masks should be considered only as a complementary measure to (and not as a replacement for) established preventive measures, such as physical distancing, respiratory etiquette, hand-washing and avoiding face-touching.

Length

• Retracted - 28 cm (11")  
• Expanded - 55 cm (21.5”)

---

Diameter

• Retracted - 5.5 cm (2 ⅛") 
• Expanded - 99 cm (39”) 

Light-to-moderate

375g (13.20z)

• Fibre Glass

• High-grade Steel

• 190T pongee polyester

Very much so...

With 8 reinforced fiberglass ribs, the sasWEAR umbrella can endure even the worst of British gusts without damage. If the canopy is flipped, the frame easily and simply bounces-back (unbroken) to its original shape, time after time.

• Length - 193 cm (76") 

• Width - 72 cm (28”)

• Weight - 220g (72¾ oz)

• 10% Cashmere

• 90% Acrylic

The perfect combination for a wonderfully soft, breathable, warm and crease-resistant scarf

• Hand wash

• Hang dry

• Iron on lowest temperature

Yes!

We offer tiered discounts on volume orders (from order sizes of 20 masks up to 10,000+), with free delivery to UK premises.

---

Contact hello@screenandshield.co.uk with your enquiry

TEAM VOUCHERS

Let your team members choose their individual designs from our catalogue!

---

• Purchase e-vouchers in volume at discount prices

• Send voucher codes to your team members.

• Team members can choose their own masks (over 40 designs) and purchase using voucher codes.

• Masks delivered directly to team members.

---

Contact hello@screenandshield.co.uk with your enquiry

Yes!

• The minimum order quantity for custom designs is 100 masks

• bulk discounts apply.  

• Please be ready to supply colours and logo designs as required...

---

Logos

• High quality images required

• Preferred file formats: EPS, AI or PDF (with CMYK).

---

Colours

• For colour accuracy, we would require your brand colour(s): Pantone or CMYK

• If this is not available, we can approximate the print colour for your approval

---

Please direct all inquiries to hello@screenandshield.co.uk

Absolutely!

Find out more here.

Absolutely!

Check out our Community Programme.

Commission can be directed back to your community treasury or to a charity of your choice!

The main charity we support is NHS Charities Together

However, we have also helped raise funds for many other charities and local communities.

We'd love to

Please see our Community Programme and direct enquiries to hello@screenandshield.co.uk